Using Surveys To Better Understand Your Users

Understanding your users’ behavior will help you improve the user experience of your site or product as well as how you market to new users.

In this talk, you will learn how to use different types of surveys to learn about your users. We will discuss:

– Using surveys to segment your audience
– Creating survey questions without question bias
– User research surveys
– Post-sale surveys
– Experience surveys
– When to survey your audience or users
– and more…

Speaker